10 Reasons to choose James Grace in 2017

Posted on 19th January 2017 by

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Renovating your staircase may feel like a daunting task, however with the right expertise and craftsmen it can be turned into the most simple of processes. As we move forward into the new year, now more than ever presents itself as the perfect opportunity to reimagine your staircase and below are 10 reasons why you should choose James Grace…

1. 94% Industry leading Feefo Service rating from customers.

If you follow us on social media you’ll see that we’re passionate about our work and so are our customers!

Don’t just take our word for it, Click here and have look for yourself!

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2. Bespoke full service project management.

No matter how big or how small the project, we take full responsibility for your staircase from the free initial design consultation with one of our team of dedicated James Grace designers through to complete installation and removal of your old staircase at your home. Design-and-Build-for-Web-1

3. Wide range of James Grace finance options available.

We understand a new staircase can be a big investment and as a result, we can cater for your financial needs with a wide range of finance options that are tailored around you.


4. A 10 year guarantee on your entire staircase.

Our staircases are installed by expert carpenters, using only the highest quality materials. To give you that extra peace of mind, all of our bespoke staircases come with a 10 year guarantee.

5. James Grace install both new and renovated staircases

Sometimes all it takes is a little tender love and care for your staircase to completely revitalise your home. That’s why, here at James Grace, we can offer to renovate your existing staircase from as little as 48 hours. Just take a look at this stunning before and after shot below

 6. National and local coverage

From Leeds to London – We cover all areas of the United Kingdom ensuring that wherever you are based, you can have access to our signature James Grace service.

7. Round the clock, first class customer service support

With a friendly voice on the other end of the line, as part of our process, you’ll have your own Customer Service Co-ordinator who you can go to, should you need to put your mind at ease from any concerns.

8. Unique product development including integrated glass

If you have a taste for specialist and bespoke products, then speak to us in confidence. We are constantly developing our range with unique products such as our “Fit First Time” glass, a process designed to eliminate repeat visits and speeding up our handover by up to 4 weeks.


9. Our fitting installation managers work with skilled surveyors to ‘approve’ the job’s pre-order for additional reassurance.

It’s fair to ask – “What if something goes wrong?” and to ensure you have that peace of mind when dealing with us, we send one of our specialist surveyors to ‘approve’ the works completed as James Grace standard.

10. Price promise for a like for like company and product.

Should you find the same product cheaper, we’re happy to honour a complete price promise.

Ready to take the next step – Book your free design visit with one of our team here 

Call us free on 0161 822 0030

or request a free design visit from one of our designers.